When you book a service or contact us, you may give us:
Contact details: your name, phone number, and email address.
Service location: your street address, city, state, and ZIP code, so we can confirm you're in our service area and travel to you.
Vehicle information: year, make, model, color, and details about your headlights.
Photos: any images you upload of your headlights, and before/after photos we take of the work.
Payment information: card details are entered directly with our payment processor. (i.e. Zelle, Cash App, or Apple Cash). We don't see or store your full card number — we keep only a secure reference (a token) and limited details like the last four digits.
Communication preferences: whether you opt in to text (SMS) updates about your appointment.
How you found us: if you tell us your referral source, we note it to understand what's working.
When you visit our website, we (and the tools we use) may also collect basic technical information automatically, such as your device type, browser, and general usage — the ordinary analytics most websites gather.
We use your information to:
Confirm your location is in our service area and schedule your appointment.
Travel to you and perform the headlight restoration.
Send booking confirmations, reminders, arrival updates, receipts, and follow-ups.
Process payment for completed service and any fees under our Terms of Service and Cancellation & Reschedule Policy.
Respond to your questions and provide our satisfaction guarantee and warranty support.
Keep records of service, vehicle condition, and your acceptance of our policies.
Improve our service and understand which marketing channels bring us customers.
SMS is opt-in. We only text you about your appointment if you check the box to receive updates. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.
We do not sell your personal information. We share it only with the service providers that help us run the business, and only as needed:
Payment processor (for example, [Stripe / Square]) to handle card holds and charges securely.
Booking, scheduling, and messaging tools that send your confirmations, reminders, and texts.
Website and analytics providers that host our site and give us basic usage data.
Legal or safety reasons: if required by law, or to protect our rights, safety, or property.
We may use before/after photos of restored headlights to show our work — for example, on our website or social media. These photos focus on the lenses. We don't publish your name, license plate, or full address alongside them without your permission. If you'd rather we not use photos of your vehicle publicly, just tell us and we'll honor that.
We keep your information as long as needed to provide the service, honor our warranty, keep proper business and tax records, and resolve any disputes. When we no longer need it, we delete or de-identify it.
We use reasonable measures to protect your information, and we rely on established, secure providers for payment and scheduling. No method of transmission or storage is perfectly secure, but we take care to limit what we hold and who can access it.
You can ask us to review, correct, or delete the personal information we hold about you, and you can opt out of text messages or marketing at any time.
For California residents: under California law, including the California Consumer Privacy Act (as amended by the CPRA), you have the right to:
Know what personal information we collect and how we use it.
Request access to, or deletion of, your personal information.
Request correction of inaccurate information.
Not be discriminated against for exercising these rights.
We do not sell or “share” your personal information for cross-context behavioral advertising. To make a request, contact us using the details below. We may need to verify your identity before we act.
Our service is for vehicle owners and is not directed to children under 13, and we don't knowingly collect their information.
We may update this Privacy Policy from time to time. When we do, we'll change the “Last updated” date above, and the current version will always be posted on our website.
Questions, or want to exercise a privacy right? Reach us at:
Email: regenlights@gmail.com
Phone / text: (760) 333-7716
Business: Jahari Tucker d/b/a RegenLight, San Ramon, California